At Wholesale Sweats, we are committed to delivering your orders quickly, safely, and transparently. This Shipping Policy outlines processing times, delivery timelines, shipping methods, tracking, taxes, and other important shipping information for our customers in the United States.

Shipping Coverage

We are USA-based and currently ship only within the United States. All orders are delivered via trusted domestic carriers to ensure secure and timely delivery.

Order Processing Time

Orders are processed promptly:

• 1 to 2 business days (Monday–Friday)

Orders placed after the cutoff time will be processed the next business day.

Order Cut-Off Time

To ensure same-day processing, orders must be submitted before:

• 5:00 PM (GMT-05:00) Eastern Standard Time – New York

Orders placed after this time will be processed on the following business day.

Shipping Methods & Transit Time

We provide reliable, free ground shipping within the U.S.:

• Shipping Method: Ground
• Transit Time: 3 to 5 business days (Monday–Friday)
• Shipping Cost: Free for all U.S. orders

No expedited or international shipping options are currently available.

Order Tracker

Once your order is shipped:

• A tracking number will be emailed automatically.
• You can track your package through the carrier’s website anytime.
• Tracking updates may take up to 24 hours to appear after shipment.

This allows you to monitor your order in real-time from processing to delivery.

Tax & Duties

All U.S. orders include applicable sales tax in the product price.

• Sales tax is automatically calculated and applied at checkout.
• Shipping charges may also include sales tax where required.
• No additional customs or import duties apply, as shipments are domestic.

This ensures there are no hidden fees for your order.

Shipping Delays

While we work hard to meet estimated timelines, delays may occur due to:

• Severe weather conditions
• Carrier service interruptions
• High-volume seasons (holidays, sales events)
• Address verification issues

If your order is significantly delayed, contact our support team for assistance.

Incorrect or Undeliverable Addresses

Customers are responsible for providing accurate shipping information.

• Orders returned due to incorrect or incomplete addresses may require additional processing time.
• We will notify you if we encounter delivery issues.

Lost or Damaged Packages

In the unlikely event your package is lost or damaged:

• Contact us immediately with your order number.
• We will assist in filing a claim with the carrier and arrange a replacement whenever possible.

Shipping Restrictions

Currently, we do not ship to:

• P.O. Boxes
• APO/FPO/DPO military addresses
• International destinations

We reserve the right to cancel orders that violate these restrictions.

Customer Support

For any questions regarding shipping or your order:

Trade Name: Wholesale Sweats
Phone: +1 800-288-2008
Email: sales@wholesalesweats.com
Address: 809 Kings Highway, Brooklyn, New York 11223, United States
Support Hours: Monday–Friday | 9:00 AM – 5:00 PM (GMT-05:00) Eastern Standard Time (New York)